Inspiration blog Inspiration blog

The Experience Brands Weekly #164

New Year, New Social Innovation

Social media networks trying to pinch each other’s audiences is no new phenomenon, but 2018 appears to have started with a rush.

Snapchat are using software that can analyse images and text from your snaps in 2017 to create a year in review video as Facebook have done for several years now. They are also introducing a new product called “Stories Everywhere” which will allow you to share Snapchat Stories outside of the app for the first time. This should make Snapchat more brand and influencer friendly, as content can be shared beyond users of Snapchat, recruiting followers and allowing content to have a longer life beyond one story.

At the same time, Instagram is testing a feature that allows you to post your Instagram Stories directly into WhatsApp as a WhatsApp Status. In WhatsApp there will be a feature similar to Snapchat where you can post photos and videos which disappear after 24 hours. While many are already using Instagram Stories, this will allow Instagram to pinch more of Snapchat’s audience as it adds the stories to a channel that people are already more used to communicating more directly, in comparison to Instagram which is less messaging, and more broadcast focused.

 

 

As the social networks fight to become our one stop shop for all our social needs, is it time to question whether by trying to do everything, they are diluting their identity? There is a reason we choose to use Instagram to share a beautifully curated holiday shot, Snapchat to send a dog filter selfie and WhatsApp for a group chat. They are set up best for those purposes, and by trying to do everything, social networks risk becoming completely interchangeable. Would it not be better for social networks to own who they are and deliver their best experience to their audience, that really fits in with who they are as a brand?  Innovation must happen, social networks need to keep changing and evolving, but these copycat techniques do not seem like necessarily the best choice. We shall have to see what the rest of 2018 brings.

 

Other Bites

Burger King: Merry Christmas Sully

Burger King delivered a very special Christmas present this year, rewarding one of their prolific social media fans by wrapping up his local Burger King, and giving him his own personal parking place, golden tray, table and whopper packaging. Oh, and he gets free Burger King for a year. If you comment the most on the video of Sully receiving his prize, you could win a year of free Burger King.

 

 

Cadbury: White Chocolate Creme Egg

Calling all Creme Egg fans – your time is now. Christmas may only just be over, but Easter is already here. Find one of the exclusive white chocolate Creme Eggs between now and Easter and you could win £1,000.

 

 

Amazon: Alexa Audio Ads

Amazon is rumoured to be in talks with P&G and Clorox about promoting their products through the Alexa voice assistant. It is not clear yet what the different promotional opportunities will be, but voice is definitely here to stay.